TD Bank Thanking Machines
Customer experience
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TD Bank Thanking Machines
Customer experience
Story
Sometimes you just want to say thank you #TDThanksYou It was a good Friday for both employees and customers of TD Bank. [TD stands for Toronto Dominion]. Over 20,000 TD employees across Canada distributed green envelopes containing a $20 bill to every customer in more than 1,100 TD branches. In addition, thousands of others using TD phone and online banking service were informed that they would receive a deposit directly into their accounts. A total of 30,000 customers were surprised and delighted. A few more customers were in store (or in branch) for a much bigger surprise. TD placed a special ATM in their respective branches. According to the Examiner, a TD spokesperson stated "over a dozen customers across Canada received a special customer thanking experience at their local branch through the Automated Thanking Machine (TM), such as trips, experiences, RESP contributions etc." These experiences were captured in this heartwarming YouTube video entitled, Sometimes you just want to say thank you #TDThanksYou

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